Stop Cursing Your Customers
Companies that have any kind of live interaction with customers are better to train their employees not to complain about the company itself or customers in front of other customers!! What kind of a...
View ArticleThe Credit Card Machine
Although the country is going through tremendous telecom and communication networks developments, the waiting at any point of sale to get your ATM card or credit card processed is still suffering and...
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Government but with Private Practices
Let me ask you something; what is the first thing that might form your first impression of a country that you visit for the first time? If you thought of those gentlemen, or ladies, sitting behind...
View ArticleThe Customer ‘We Don’t’ Care Division
This is a true story; a true story of customer care … ohh sorry … I mean a true story of customer ‘we don’t’ care!! While waiting for the customer care representative in one of the most popular...
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Suing a Blog over a Review
Writing a review on your blog talking about your ‘personal’ experience with a company, or a restaurant could drag you to the court if that company or restaurant managers decided that they do not like...
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To Hell with Customers
If you are familiar with ‘That Jeddah Podcast,’ then you should have listened to a small part of her story in one of the recent podcasts, but in her blog, the lovely co-host Sally, spilled the story...
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Aramex; Delivering Customer Satisfaction
Image from: aramex.com It is good to read about companies that are making spectacular customer service, and about customers who are receiving these services. But do you know what is even better than...
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Saudi MCI, A Step in the Right Direction
via mci.gov.sa The Saudi Ministry of Commerce and Industry (MCI) has always been labeled as the agency taking the businessmen side on the expense of the public; the accuracy of such a claim can be left...
View Article100 Days of Rejection
Good stories of exceptional customer service strike a chord with me; I love them, I love to hear them, they inspire me, they reinstate my believe in humanity. Yes, up to that level! The reason why...
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Simple Ideas Can Make the Difference – Arab News
via stockimages/freedigitalphotos.net/not related to Arab News I cannot get myself over how dull and boring most of Arabic businesses presence on social media is, especially on Twitter. Most of the...
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